Ensure that all steps in the Setup and configuration section above have been completed.
If you continue to have issues after following these troubleshooting steps, please contact the IS Service Center at (802) 847-1414. Before you begin, please make sure your browser is fully updated and you have installed the latest version of Citrix Receiver. Check the "Remember my choice for all links of this type" checkbox and click the Launch Application button.īelow is a list of some of the most common issues and troubleshooting steps. For the Google Chrome Browser Only: You may be presented with an "External Protocol Request" pop-up when you launch an application.You should permit access if you intend to interact with your local PC in any way, for example, if you would like to print to your local printer. For all Browsers: You may be presented with a security prompt regarding access to you local PC resources when you launch an application.Launch an application by single-clicking on its icon.Please note that some applications on the My Apps tab are mandatory and cannot be removed. Managing My Apps: Click on the Options button next to an application to access the Add to My Apps or Remove from My Apps options.My Apps: A list of the applications that you have subscribed to from the All Apps tab.All Apps: A list of all of the applications available to you.You now have full access to Citrix Remote Access Gateway.Microsoft Authenticator will send you a mobile notification, choose Approve.
Enter your login credentials and click Log On.Go to the Security tab, click on Trusted Sites, and then click Sites.
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